“You have been a terrific business partner and I appreciate your contribution to our Mission to Excellence through the customer focus groups.  You are the best I have seen at what you do and we have benefitted greatly.  I guess, however, that what I most appreciate, is the wonderful way you made us feel like we were your only client.  Please accept my thanks and respect for helping me and my team succeed in 2006.“

Jim Schultz
Senior Vice President
Employee and Customer Engagement
Waste Management

“Summus is one of the very few qualitative research firms with whom I’ve worked that delivers meaningful and totally actionable results. They are able to digest quickly our relevant issues and turn around a thoughtful plan designed to deliver the information we need. As a bonus, they are very nice and easy to work with.“

Len Blaifeder
Vice President
Director of Advertising
Bank of New York

“Eva Schmatz and her team at Summus provide incredible insights to our business that are not readily apparent or obvious. They work incredibly well with all levels of management including the C-Suite. Plus… They are a delight to work with.”

Ed Faruolo
Vice President
Brand Strategy and Integration
CIGNA Corporation

“Eva Schmatz’s interviewing skills are excellent—she has an amazing ability to guide people to the heart of the matter, and then to look beneath the surface to interpret their responses. This was true at all levels of the client’s organization as well as their key customers. She helped us reveal insights that we wouldn’t have been able to uncover with traditional research techniques.”

Claudia David
Director of Brand Planning
DDB Worldwide Communications Group

David Wismer
Group Account Director
DDB Worldwide Communications Group

“I am always excited to be able to partner with Summus. Their holistic approach engrains them into our brand and allows them to have keen insights, direction and application assistance through their use of qualitative information. They are able to get to the heart of the issue better than any group with which I have ever worked. Ultimately, they have allowed us to move beyond just the facts and get to the truth.”

Dwayne Chambers
Director of Marketing
Red Robin Gourmet Burgers
Formerly of SONIC

Our People What We're Hearing Now
Proprietary Methodologies ValueStructuring®  > DataMaxing®  > Product and Concept Testing  > Rapid Prototype Evaluation LeverageAnalysis® Perceptual Franchise Development
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Case Studies References